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EXCELLENT CUSTOMER FEEDBACK!

Thanks to some of our valued customers for the excellent customer feedback we’ve had recently!

Excellent customer service image

 

ATi’s staff have been praised for their hard work, professionalism, proactive approach and technical knowledge….music to our ears!

 

Last year, ATi installed a number of turbidity monitors as part of a DWI project and on the back of this, United Utilities recently invested in more. Following these most recent installations, ATi’s Service Engineer Mark Holmes carried out a valuable training workshop United Utilities for the Lostock and Rivington team that focused on refreshing their technical and service knowledge.  The feedback from this session was excellent and proves the value of our customer service in increasing confidence, efficiency and lowering maintenance costs.

 

“I just wanted to thank you for your visit to Rivington yesterday. The team has given me a lot of positive feedback, and there has been a large increase in the confidence to work on the turbidity units. Also thank you for your quick follow up with a manual. This means that the Controllers at Lostock got stuck into calibration that afternoon!”

 

Our company ethos has always been to offer first rate customer support and fast response times and we believe that our time-served, qualified technicians are the best in the industry….so it’s good to hear that our customers agree with this too!


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