Happy New Year to all of our valued customers and we hope you all enjoyed the break over Christmas….It’s been a hectic start to the new year for us and things are only set to get busier thanks to the exciting times ahead.
We would like to take this opportunity to thank you all for your continued custom and support during 2016 – it was a fantastic year for ATi, with a number of highlights. These include the successful launch of our groundbreaking MetriNet, which demonstrates our continued investment into our pioneering and innovative range of network monitors. Sales and profits saw a record growth, with UK sales increased by 30% and shipping by 40%, plus a 35% increase in staff. We celebrated the acquisition of Entech Design, bringing added strength to our product offerings in the water and wastewater markets and providing additional growth to the company. The range of sludge blanket detectors from Entech is second to none in terms of product range and capability.
As we begin 2017, we enter a new chapter with exciting developments to look forward to, particularly with our range of Network Monitors. We have invested heavily into the launch of our new product range, with the most up to date, groundbreaking technology. The NephNet and ChlorNet are continuing to fly off the shelves and the MetriNet is set to be even more successful, thanks to its pioneering capabilities.
Also on the horizon is a dedicated new ATi Service, Repair and Calibration Centre, which will ensure that during this period of expansion, our award winning customer service remains our top priority. Inline with this commitment, we will be further investing in the level of care we offer our customers by employing additional dedicated staff in our Service and After Sales departments.
The success of our new Intrinsically Safe Gas Detection Range, the F12, into Europe has opened up new and exciting opportunities in industries other than the water industry. Over the next 12 months we will be expanding our Fire and Gas business considerably and opening up a specific gas division, headed up by our new Head of Fire and Gas Detection, Mark Bastable. Watch this space for our new and innovative products!
ATi has doubled its business over the last 3 years and our aim is to consolidate our position whilst maintaining a 5 star service to customers. The last 12 months has been a fantastic year for us and our customers, with more products, more staff and more customers. We strive to be more than a company that just supplies instrumentation, but a company that changes the way customers view the supply of monitoring equipment. Close relationships with our customers; expert knowledge of the industry; commitment to leading the way in innovation; being proactive, responsive and reliable in giving customers what they want and need; high-quality equipment; and our award winning customer service and support, are key to our success. A customer once described ATi as “part of the UK water industry not just a supplier”. It was a fantastic compliment and one we strive to live to at all times. 2017 will see us build on this, whilst working closely with our customers to continually ensure we are meeting their needs.
We would like to thank all our customers and staff for their support during 2016 and we look forward to all the new challenges the next year will bring. In the meantime, we wish you all good health, further prosperity and a very happy 2017!